Warranty and Returns


When receiving goods by mail, you have the right to try on, see and evaluate how the quality of the ordered products suits you before paying for the order. Is the size and style right for you? Does it match your expectation.

The warranty period for any Red and Dog brand product is 30 days from the date of purchase.

If damage to clothing or accessories occurred due to a manufacturing defect, the repair is carried out at the expense of the company.

Exchange \ return

If you do not like the size, color, or you find other problems, write to redndogstore@gmail.com or contact us at 063 715 99 04

Shipping is paid by the buyer, in case of return of goods. Refunds are processed within 1-5 business days. If delivery is unpaid, its cost is deducted from the amount to be returned.

In case of return of goods due to a manufacturing defect, delivery is paid by the manufacturer.

In the Red and Dog store, the exchange / return of goods of good quality is carried out under the following conditions:

1. A replacement item request will be accepted within 14 days of receipt.
2. Saved tags
3. The presentation of the product and packaging is preserved, there are no mechanical damages, abrasions, smells of socks, stains.

If there are signs of use of the goods, we reserve the right to refuse a return.

If you have any questions, write to us: redndogstore@gmail.com

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